The Fine Print – Terms & Conditions
Driver's Licence
All drivers must have a current full licence and be aged 20-years and over. A current overseas licence is acceptable if written in English, otherwise we require a current International licence.
Rental Duration
24 hours from time of pick-up. Additional time is charged at 25% of the daily rate per hour extended.
Tax
Goods and Services Tax (GST) of 12.5% is included in all fixed daily rates.
Insurance
Comprehensive insurance is provided free of charge with an excess (deductible) applicable as follows:
Cars and Station Wagons
- Insurance excess for all drivers over 20 years: NZ $1,000+GST
- Collision Damage Waiver NZ $10.00 per day for * NIL * excess
People Movers (MPVs), 4WD and 4WD Station Wagons
- Insurance excess for all drivers over 20 years: NZ $1,500+GST
- Collision Damage Waiver NZ $15.00 per day for * NIL * excess
Cargo Vans, 10 Seater Minibuses and Trucks
- Insurance excess for all drivers over 20 years: NZ $1,500+GST
- Collision Damage Reduction NZ $15.00 per day for excess reduced to NZ $500+GST
12 Seater Minibuses
- All 12 seater minibus hires require a credit card for our security bond
- Insurance excess for all drivers over 20 years: NZ $2,500+GST
- Collision Damage Reduction NZ $20.00 per day for excess reduced to NZ $1000+GST
Bookings
We require a deposit of NZ $100.00 (or full hire amount if less than NZ $100.00) when we confirm a reservation. This deposit is non-refundable in the event of cancellation but is transferable to another hire within 12 months (if USave is advised at least 24-hours before the hire is due to commence).
Payment and Security Bond
Payment is to be made at the commencement of the hire by either cash, EFTPOS or debit/credit card. A bond is required for all hires (NZ$500.00) and refundable on completion of the hire. This may be either a cash deposit or signed credit card voucher (Visa debit cards are accepted and can be used for our bond payment NZ$500.00). All 12-seat minibus hires require a credit card for our security bond.
Airport/Hotel Transfers
Auckland Airport:
Our airport depot is available for vehicle pick ups from 7.00am and for flights scheduled to arrive by 5.30pm, 7-days. After hours service available on request. Free pick-up and drop-off from airport motels/hotels is also available.
Vehicle return to City depot: NZ $40.00.
Auckland City:
Our downtown depot is open 8.00am - 5.00pm, 7-days. Free motel/hotel pick-up and drop-off within the central city area. After hours drop off facility is available on request.
Vehicle return to Auckland Airport: NZ $40.00.
Palmerston North:
Pick-up and drop-off is direct from our agent depot in central Palmerston North less than 10 minutes (and approx. NZ $12.00) by taxi from the airport.
Christchurch:
Free airport/hotel pick-up and drop-off 8.00am - 5.30pm (courtesy shuttle less than 5 minutes from airport). After hours arrival service available on request - vehicle collection from our partner the Airport Gateway Motor Lodge, Cnr Roydvale and Memorial Avenues - www.airportgateway.co.nz.
After hours vehicle returns direct to airport: NZ $25.00.
Early Returns
Refunds are not usually granted for early return and are only provided for in exceptional circumstances at the sole discretion of Management. We require 48-hours notice for any refund claim to be considered.
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