Van Rental Terms & Conditions

Driver’s Licence

All drivers must have a current full licence and be aged 20-years and over. A current overseas licence is acceptable if written in English, otherwise we require a current International licence.

Rental Duration

24 hours from time of pick-up. Additional time is charged at 25% of the daily rate per hour extended.

Tax

Goods and Services Tax (GST) of 15% is included in all fixed daily rental rates.

Insurance

Comprehensive insurance is provided free of charge with an excess (deductible) applicable as follows:

People Movers (MPVs)

  • Insurance excess for all drivers over 20 years: NZ $2000
  • Collision Damage Waiver NZ $15 per day for excess reduced to NZ $0 (4-days+)
  • Collision Damage Waiver NZ $20 per day for excess reduced to NZ $0 (1-3 days)

10 Seater Minibuses, Cargo Vans, Utes and Furniture Trailers

  • Insurance excess for all drivers over 20 years: NZ $2000
  • Collision Damage Reduction NZ $15 per day for excess reduced to NZ $500

10-11m3 and 15-16m3 Box Body Trucks

  • Insurance excess for all drivers over 20 years: NZ $2000
  • Collision Damage Reduction NZ $20 per day for excess reduced to NZ $500

Transit Cargo Vans, 12 Seater Minibuses, 20-21m3 and 28-30m3 Box Body Trucks

  • Insurance excess for all drivers over 20 years: NZ $2500
  • Collision Damage Reduction NZ $20 per day for excess reduced to NZ $1000
  • All 12 seater minibus rentals require a credit card for our security bond

Bookings

We require a deposit of NZ $100.00 (or full rental amount if less than NZ $100.00) when we confirm a reservation. This deposit is non-refundable in the event of cancellation but is transferable to another truck or van rental within 12 months (if USAVE is advised at least 24-hours before the rental is due to commence).

Payment and Security Bond

Payment is to be made at the commencement of the rental by either cash, EFTPOS or debit/credit card. A bond is required for all rentals (NZ $500.00) and refundable on completion of the hire. This may be either a cash deposit or signed credit card voucher (Visa debit cards are accepted and can be used for our bond payment NZ $500.00). All 12-seat minibus rentals require a credit card for our security bond.

Airport/Hotel Transfers

Auckland Airport:

Our airport depot is available for vehicle pick ups from 7.00am and for flights scheduled to arrive by 5.30pm, 7-days. After hours service available on request. Free pick-up and drop-off from airport motels/hotels is also available.

Vehicle return to City depot: NZ $40.00.

Auckland City:

Our downtown depot is open 8.00am – 5.00pm, 7-days. Free motel/hotel pick-up and drop-off within the central city area. After hours drop off facility is available on request.

Vehicle return to Auckland Airport: NZ $40.00.

Palmerston North:

Pick-up and drop-off is direct from our agent depot in central Palmerston North less than 10 minutes (and approx. NZ $12.00) by taxi from the airport.

Christchurch:

Airport pick-up is available for NZ$10.00; drop-off no charge (shuttle service less than 5 minutes, 8.00am – 5.30pm). Free pick-up and drop-off from airport motels/hotels is also available. After hours arrival service available on request – vehicle collection from our partner the Airport Gateway Motor Lodge, Cnr Roydvale and Memorial Avenues – www.airportgateway.co.nz.

After hours vehicle returns direct to airport: NZ $30.00.

Dunedin:

Our agent is open 7.30am – 5.30pm Monday to Friday and 8.00am – 5.00pm Saturday and Sunday. Motel/hotel pick-up and drop-off service within the central city area NZ$10.00.

Vehicle collection at the airport NZ$19.00; airport drop off NZ$19.00.

Early Returns

Refunds are not usually granted for early return and are only provided for in exceptional circumstances at the sole discretion of Management. We require 48-hours notice for any refund claim to be considered.

View our full range of truck hire vehicles available from Christchurch, Dunedin, Auckland and Palmerston North or get some friendly advice from the USAVE rental trucks team.

For reliable NZ van rental in Auckland, Christchurch, Dunedin and Palmerston North choose USAVE.