All drivers must have a current full licence and be aged 20-years and over. A current overseas licence is acceptable if written in English, otherwise we require a current International licence.
24 hours from time of pick-up. Additional time is charged at 25% of the daily rate per hour extended.
Goods and Services Tax (GST) of 15% is included in all fixed daily rental rates.
Comprehensive insurance is provided free of charge with an excess (deductible) applicable as follows:
People Movers (MPVs)
10 Seater Minibuses, Cargo Vans, Utes and Furniture Trailers
10-11m3 Box Body Trucks
Transit Cargo Vans, 12 Seater Minibuses, 15-16m3, 20-21m3 and 28-30m3 Box Body Trucks
We require a deposit of NZ $100.00 (or full rental amount if less than NZ $100.00) when we confirm a reservation. This deposit is non-refundable in the event of cancellation but is transferable to another truck or van rental within 12 months (if USAVE is advised at least 24-hours before the rental is due to commence).
Payment is to be made at the commencement of the rental by either cash, EFTPOS or debit/credit card. A security bond of NZ$500.00 is required for all rentals* and is refundable on completion of the hire. This may be either a cash deposit or signed credit card authorisation (Visa debit cards are accepted and can be used for our bond payment NZ$500.00). * The security bond for 12-seat minibuses and 28-30m3 box body trucks is NZ$1000.00 or a signed credit card authorisation.
Our airport depot is available for vehicle pick ups from 7.00am and for flights scheduled to arrive by 5.30pm, 7-days. After hours service available on request. Free pick-up and drop-off from airport motels/hotels is also available.
Vehicle return to City depot: NZ $40.00.
Our downtown depot is open 8.00am – 5.00pm, 7-days. Free motel/hotel pick-up and drop-off within the central city area. After hours drop off facility is available on request.
Vehicle return to Auckland Airport: NZ $40.00.
Pick-up and drop-off is direct from our agent depot in central Palmerston North less than 10 minutes (and approx. NZ $12.00) by taxi from the airport.
Airport pick-up is available for NZ$10.00; drop-off no charge (shuttle service less than 5 minutes, 8.00am – 5.00pm). Free pick-up and drop-off from airport motels/hotels is also available.
After hours collection service NZ$35.00; after hours drop off service NZ$35.00.
Our agent is open 7.30am – 5.30pm Monday to Friday and 8.00am – 5.00pm Saturday and Sunday. Motel/hotel pick-up and drop-off service within the central city area NZ$10.00.
Vehicle collection at the airport NZ$19.00; airport drop off NZ$19.00.
Refunds are not usually granted for early return and are only provided for in exceptional circumstances at the sole discretion of Management. We require 48-hours notice for any refund claim to be considered.