Vehicle Rental Terms & ConditionsĀ 

Key Terms & Conditions

Note: Our Full Terms and Conditions are available to view & download below

Driver’s Licence

Everyone driving the vehicle must have a valid full NZ or overseas driving licence (translated into English if necessary). No minimum or maximum age restriction applies.

Key Insurance Exclusions

Regardless of the insurance option chosen, you will not be covered for any loss if:

  • Damage is sustained due to vehicle rollover;
  • Damage is sustained to the vehicle underbody;
  • Damage is sustained to the vehicle overbody;
  • Damage is sustained above the windscreen/cab heights on vans, minibuses and trucks

A complete list of insurance exclusions is included in our Full Terms and Conditions below.

Rental Duration

Daily hire charges are calculated on a per twenty-four hour day basis. Late returns are charged at the daily rate + an additional NZ$200 for each day.

Payment and Security Bond

Payment is to be made at the commencement of the rental by either cash, EFTPOS or debit/credit card. Regardless of the payment option selected, a valid credit or debit card in the name of the main Hirer needs to be provided.

When Bronze or Silver Cover is selected a NZ$500 security bond is required for all van and truck hires and is refundable on completion of the hire. The bond is held via a pre-authorisation on a valid credit card which must be in the main hire’s name. If Gold Cover is selected, no bond is held. In the case of a Debit Card, Gold Cover is mandatory. i.e excess reduction must be purchased.

For hire vehicles that include per kilometer charges, these charges will be taken from the security bond upon return of the vehicle. We may take additional charges incurred (e.g. infringement fees) at the end of the hire period from the security bond.

Cash security bond refunds will be processed within 21 working days following return of the vehicle.

Early Returns

If the vehicle is returned early for any reason, there is no refund available for the unused portion of the hire.

Additional Charges

The Hirer(s) accept responsibility for all traffic violations (including but not limited to: vehicle offences, parking infringements, and/or any road tolls). If we receive a fine or infringement related to your rental, we will automatically deduct a $50 administration fee in addition to the cost of the infringement from your credit or debit card.

Vehicles are provided in a clean and tidy manner, with a full tank of fuel and should be returned in a similar state otherwise a cleaning fee ($200.00) and / or filling fee ($25.00) will apply. Smoking in, or near the vehicle is prohibited and will result in a smoking fee ($200.00).


Goods and Services Tax (GST) of 15% is included in all fixed daily rental rates.


Full Terms & Conditions


Download FullĀ  Terms & Conditions



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